Books about "conflict resolution"
How to Say Anything to Anyone
"How to Say Anything to Anyone: A Guide to Building Business Relationships That Really Work" by Shari Harley is an insightful guide designed to enhance communication skills in professional settings. Harley emphasizes the importance of honesty and directness to foster …
Never Split the Difference
"Never Split the Difference: Negotiating As If Your Life Depended On It" by Chris Voss, with Tahl Raz, is a thought-provoking guide that transforms the art of negotiation into a science. Drawing on his decades of experience as an FBI …